Shipping policy
Shipping Policy
Welcome to Butterfly Edufields Pvt Ltd! We are committed to delivering your orders promptly and reliably. This Shipping Policy outlines the terms and conditions governing the shipping of products ordered from our websites, butterflyedufields.com and butterflyfields.com.
1. General Information
All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.
2. Delivery Locations
We accept orders from within India and ship to all locations serviced by our reputed shipping partners: Delhivery, DTDC, eKart, Amazon, XpressBee, etc.
3. Delivery Timeframes
The estimated delivery time for your order depends on your location:
- Metropolitan Cities: 3-5 business days
- Other Major Cities: 5-7 business days
- Rural Areas: 7-10 business days
Please note that these are estimated delivery times and may vary due to external factors such as weather conditions, strikes, or other unforeseen events.
4. Shipping Charges
Shipping charges will be calculated and displayed at checkout. The shipping cost is based on the weight of your order and the delivery location.
5. Order Tracking
Once your order is dispatched, you will receive an email with tracking details. You can track your order using the tracking number provided.
6. Damaged Items in Transport
If there is any damage to the packaging on delivery, contact us immediately at connect@butterflyfields.com.
7. Return and Refund Policy
Please refer to our Return and Refund Policy for detailed information on returns and refunds.
8. Contact Us
If you have any questions about our Shipping Policy, please contact us at:
Butterfly Edufields Pvt Ltd
Amsri Eden Square, 5th Floor, Office No. 7
St. Johns Road, Bhagyanagar Colony, Beside Apollo Hospital
Secunderabad, Telangana 500003
Email: connect@butterflyfields.com
GSTN: 36AADCB3423E1Z6
Thank you for shopping with Butterfly Edufields!